Free shipping in NL & BE on orders from €35,-

FAQ

Your order
Purchasing & Shipping
Discounts
Product & Ingredients
Collab

Your order

We can not alter an order once it has been placed. This includes adding or removing any items in your order.

If you have any urgent updates about your order such as your adress, email sayhello@milu.nl and our team will do their best to change your order. However, this is not guaranteed.

 

Purchasing & Shipping

We accept payments via iDeal, Paypal, Sofort banking and Bancontact.

If your package arrives with any missing or incorrect items, please do email us right away at purchase@milu.nl . Do include photos of your invoice and the package.

All orders are shipped with Postnl. You will receive a track and trace code once the mailman received your package for delivery.

Shipping costs will be charged by orders placed below the value of € 35,- and are for both Belgium and The Netherlands.  Depending on the type of packaging is € 4,50 or € 6,50. If shipping costs are applicable for you order it will shown at the checkout stage.

Discounts

MILU offers all first time shoppers at MEETMILU.COM 10% discount on their first order when they sign up for our mailing list. You can subscribe to our mailing list via the pop up when you open the website. You will receive an email from sayhello@milu.nl within 48 hours containing your discount code. Please check your spam and junk folder so you don’t miss out!

Discount code is not applicable to limited edition special value bundles, kits or sets.

Apply your discount code when at the CHECKOUT stage in the box marked ‘Discount Code’ and click ‘Apply’.

Product & Ingredients

All MILU products are cruelty free certified by PETA! We do not test our formulas on animals.

 

MILU is a vegan-friendly brand that does not use animal-derived ingredients.

Collab

MILU is available for retailers in Europe and high-end salons in The Netherlands. Please feel free to contact us via purchase@milu.nl so we can discuss possibilities.

All purchases done at MEETMILU.COM are for personal use only. When completing your purchase you agree not to resell or distribute the products for commercial use.

We strive to respond to all emails sent to sayhello@milu.nl within 48hours.