Shipping & returns

1. Shipping

If you place your order on Monday to Thursday before 16:00 pm, your package will be shipped the same day. Orders placed on Friday before noon will be shipped same day.

At this moment we only deliver within the Netherlands and Belgium. Do you place an order above € 40,-. Then you don’t pay any shipping costs. If you place an order for less the delivery costs depends on the shipping options: mailbox package or normal package. The shipping costs that apply to you order are shown in the shipping and payment process.

Your package will be delivered by PostNL. As soon as they have received you package form us, you will receive Track & Trace.

1. Returning

Your happiness is important to us! We allow a 7 days return policy for products unopened, unused, not damaged and in perfect state. For any return issues please contact sayhello@milu.nl so we can solve this for you. Note that any returns are on customers own cost. It’s not possible to exchange your items.